Privacy Policy

Information we collect

• Contact details you share via forms (name, email, phone, organisation).
• Project information required to scope services or proposals.
• Usage analytics and traffic data (through privacy-friendly tools such as Microsoft Clarity or Google Analytics).

How we use your information

• Responding to enquiries, proposals, and support requests.
• Customising services, training, or product recommendations.
• Improving our website performance and content relevance.

Data protection & retention

We store project documentation and contact information in secure platforms with strict access control. Information is retained only for as long as required to deliver services or comply with legal obligations.

Third-party services

We may use reputable third-party providers for analytics, payment processing, communication, or cloud hosting. Each provider is vetted for compliance and privacy commitments.

Your rights

You can request to access, update, or delete your personal data by contacting us at contact@rpuniverse.org.